Search issues in Merchant and Reseller Dashboard
Identified - We are currently experiencing issues with searching for transactions within the Merchant and Reseller Dashboards. Our engineers are working on this issue and expect to have this resolved shortly.
Sep 02, 2025 - 11:48 AEST
Uptime over the past 90 days. View historical uptime.
Gateway Operational
Gateway: Merchant Services Operational
90 days ago
100.0 % uptime
Today
Gateway: ANZ ? Operational
Gateway: BankWest (BWAMS) ? Operational
Gateway: Bendigo Bank ? Operational
Gateway: CitiBank Operational
Gateway: Commonwealth Bank ? Operational
Gateway: NAB ? Operational
Gateway: Macquarie Bank ? Operational
Gateway: St George & BankSA ? Operational
Gateway: Westpac & Bank of Melbourne ? Operational
Gateway: BNZ Operational
Gateway: AMEX Operational
90 days ago
100.0 % uptime
Today
Gateway: Fiserv XTP ? Operational
90 days ago
100.0 % uptime
Today
Gateway: Direct Entries Operational
Dashboard Degraded Performance
Website Operational
Documentation Operational
Hosted Payment Page Operational
Core Services Operational
Sandbox Environment ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Sep 2, 2025

Unresolved incident: Search issues in Merchant and Reseller Dashboard.

Sep 1, 2025

No incidents reported.

Aug 31, 2025

No incidents reported.

Aug 30, 2025

No incidents reported.

Aug 29, 2025

No incidents reported.

Aug 28, 2025

No incidents reported.

Aug 27, 2025

No incidents reported.

Aug 26, 2025

No incidents reported.

Aug 25, 2025

No incidents reported.

Aug 24, 2025
Production Database Upgrades – 24th of August
Completed - The scheduled maintenance has been completed.
Aug 24, 03:30 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 24, 02:00 AEST
Scheduled - In order to maintain current software versions and benefit from improved performance we have scheduled an upgrade for our Production Database Cluster.

This change is scheduled to take place during the quietest processing periods in order to limit impact to merchants, however we cannot guarantee that transactions attempted during this period will not be impacted.

The change window will be between 2-3:30am AEST, Sunday the 24th of August.

During this change window we expect there to be one outage to transaction processing of no longer than 10 minutes.

Further updates will be provided once the maintenance window begins and finishes.

We apologise in advance for the interruption this has on our merchants and their customers.
Aug 12, 09:46 AEST
Aug 23, 2025

No incidents reported.

Aug 22, 2025

No incidents reported.

Aug 21, 2025

No incidents reported.

Aug 20, 2025

No incidents reported.

Aug 19, 2025

No incidents reported.

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