All Systems Operational

Gateway Operational
Gateway: Merchant Services Operational
90 days ago
100.0 % uptime
Today
Gateway: ANZ ? Operational
Gateway: BankWest (BWAMS) ? Operational
Gateway: Bendigo Bank ? Operational
Gateway: CitiBank Operational
Gateway: Commonwealth Bank ? Operational
Gateway: NAB ? Operational
Gateway: Macquarie Bank ? Operational
Gateway: St George & BankSA ? Operational
Gateway: Westpac & Bank of Melbourne ? Operational
Gateway: BNZ Operational
Gateway: AMEX Operational
90 days ago
100.0 % uptime
Today
Gateway: Fiserv XTP ? Operational
90 days ago
100.0 % uptime
Today
Gateway: Direct Entries Operational
Dashboard Operational
Website Operational
Documentation Operational
Hosted Payment Page Operational
Core Services Operational
Sandbox Environment ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Apr 26, 2025

No incidents reported today.

Apr 25, 2025

No incidents reported.

Apr 24, 2025

No incidents reported.

Apr 23, 2025

No incidents reported.

Apr 22, 2025

No incidents reported.

Apr 21, 2025

No incidents reported.

Apr 20, 2025

No incidents reported.

Apr 19, 2025

No incidents reported.

Apr 18, 2025

No incidents reported.

Apr 17, 2025

No incidents reported.

Apr 16, 2025

No incidents reported.

Apr 15, 2025
Resolved - This incident has been resolved.
Apr 15, 20:35 AEST
Identified - We are currently investigating a problem with BNZ merchants receiving '91 - Host or Switch Unavailable' responses for some transactions. BNZ have confirmed the issue is with the NAB Transact Link, and our currently investigating.
Apr 15, 14:29 AEST
Apr 14, 2025
Resolved - Please see a further update from Fiserv below:

The XTP Transaction Processing incident is resolved and client impacts have ceased.

We thank you for your patience and apologise for any inconvenience this event has caused to your business.

Apr 14, 11:33 AEST
Monitoring - Transactions processing via FDI XTP are now processing successfully. We are still waiting on Fiserv to confirm the issue is resolved, and will provide further update once they have.
Apr 14, 11:31 AEST
Identified - Please see an update from Fiserv below:
Fiserv is currently investigating an intermittent service disruption to XTP Transaction Processing.
The scope of impact is unconfirmed at this time, however being investigated within Fiserv.

We will continue to keep you updated.

Apr 14, 10:47 AEST
Investigating - We are currently investigating a problem with merchants switching through the FDI XTP switch, receiving '91 - Host or Switch Unavailable' or '99 - Error communicating with the bank' responses for attempted transactions.
Apr 14, 10:22 AEST
Apr 13, 2025

No incidents reported.

Apr 12, 2025

No incidents reported.