All Systems Operational
Gateway Operational
Gateway: Merchant Services Operational
90 days ago
100.0 % uptime
Today
Gateway: ANZ ? Operational
Gateway: BankWest (BWAMS) ? Operational
Gateway: Bendigo Bank ? Operational
Gateway: CitiBank Operational
Gateway: Commonwealth Bank ? Operational
Gateway: NAB ? Operational
Gateway: Macquarie Bank ? Operational
Gateway: St George & BankSA ? Operational
Gateway: Westpac & Bank of Melbourne ? Operational
Gateway: BNZ Operational
Gateway: AMEX Operational
90 days ago
100.0 % uptime
Today
Gateway: Direct Entries Operational
Dashboard Operational
Website Operational
Documentation Operational
Hosted Payment Page Operational
Core Services Operational
Sandbox Environment ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
May 2, 2024

No incidents reported today.

May 1, 2024

No incidents reported.

Apr 30, 2024

No incidents reported.

Apr 29, 2024

No incidents reported.

Apr 28, 2024
Resolved - This issue has now been resolved.

All affected direct debits have now successfully pushed to Westpac for processing.

They will be processed on Monday morning (29/04/2024).

Please also note, this will cause the disbursal of these funds to be delayed 1 day, they will be disbursed on the 2nd of May, instead of the 1st of May.

Please contact our Support Team if you require any further clarification.

Apr 28, 13:25 AEST
Identified - There has been a delay in processing direct entries with a processing date of the 26/04/2024 for merchants using our T+3 Westpac facility.

These direct debits should have been processed at 5pm AEST Friday afternoon (26/04/2024).

Affected direct debits will be processed Monday morning (29/04/2024).

We will provide further update once all affected direct entries have been processed.

Apr 28, 09:28 AEST
Apr 27, 2024

No incidents reported.

Apr 26, 2024

No incidents reported.

Apr 25, 2024

No incidents reported.

Apr 24, 2024

No incidents reported.

Apr 23, 2024

No incidents reported.

Apr 22, 2024

No incidents reported.

Apr 21, 2024

No incidents reported.

Apr 20, 2024

No incidents reported.

Apr 19, 2024

No incidents reported.

Apr 18, 2024

No incidents reported.