All Systems Operational

Uptime over the past 90 days. View historical uptime.
Gateway Operational
Gateway: Merchant Services Operational
90 days ago
100.0 % uptime
Today
Gateway: ANZ Operational
Gateway: BankWest (BWAMS) Operational
Gateway: Bendigo Bank Operational
Gateway: CitiBank Operational
Gateway: Commonwealth Bank Operational
Gateway: NAB Operational
Gateway: Macquarie Bank Operational
Gateway: St George & BankSA Operational
Gateway: Westpac & Bank of Melbourne Operational
Gateway: BNZ Operational
Gateway: AMEX Operational
90 days ago
100.0 % uptime
Today
Gateway: Fiserv XTP Operational
90 days ago
100.0 % uptime
Today
Gateway: Direct Entries Operational
Dashboard Operational
Website Operational
Documentation Operational
Hosted Payment Page Operational
Core Services Operational
Sandbox Environment Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Apr 8, 2026

No incidents reported today.

Apr 7, 2026
Issues With 3DS2 Verification
Resolved - Our 3DS provider has confirmed the issue was at their end and has now been resolved.
Apr 7, 17:08 AEST
Monitoring - As of around 20 minutes ago we are seeing massively decreased error rates, so believe the issue has been resolved. We suspect the issue was at our 3DS provider's end, but are waiting from confirming from their end.

In the meantime we will continue to monitor.
Apr 7, 16:07 AEST
Identified - We are seeing a larger number of ‘Authentication not Available on Lookup’ errors for 3DS checks today.

The response we are getting from our 3DS provider for these errors is as below:
“message”: “A message element required as defined in Table A.1 is missing from the message. browserColorDepth,browserLanguage,browserUserAgent,browserJavaEnabled,browserTZ,browserAcceptHeader,”

This response typically indicates an issue with the browser data collection, but there does seem to be a very large spike in these responses since this morning.

Our Dev Team and our 3DS provider are investigating the issue as a matter of urgency.

We will provide further updates on this matter as soon as we can.
Apr 7, 14:31 AEST
Apr 6, 2026

No incidents reported.

Apr 5, 2026

No incidents reported.

Apr 4, 2026

No incidents reported.

Apr 3, 2026

No incidents reported.

Apr 2, 2026

No incidents reported.

Apr 1, 2026

No incidents reported.

Mar 31, 2026

No incidents reported.

Mar 30, 2026

No incidents reported.

Mar 29, 2026

No incidents reported.

Mar 28, 2026

No incidents reported.

Mar 27, 2026

No incidents reported.

Mar 26, 2026

No incidents reported.

Mar 25, 2026

No incidents reported.

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