All Systems Operational

Gateway Operational
Gateway: Merchant Services Operational
Gateway: ANZ Operational
Gateway: BankWest (BWAMS) Operational
Gateway: Bendigo Bank Operational
Gateway: CitiBank Operational
Gateway: Commonwealth Bank Operational
Gateway: NAB Operational
Gateway: Macquarie Bank Operational
Gateway: St George & BankSA Operational
Gateway: Westpac & Bank of Melbourne Operational
Gateway: BNZ Operational
Gateway: AMEX Operational
Gateway: Fiserv XTP Operational
Gateway: EFTPOS Direct Operational
Gateway: Direct Entries Operational
Dashboard Operational
Website Operational
Documentation Operational
Hosted Payment Page Operational
Core Services Operational
Sandbox Environment Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Oct 14, 2026

No incidents reported today.

Oct 13, 2026

Resolved - This incident has been resolved.
Oct 13, 22:19 AEDT
Monitoring - Transactions for EFTPOS Direct merchants are now processing successfully. We will continue to monitor during the evening for any further problems.
Oct 13, 19:05 AEDT
Update - We are continuing to investigate this issue.
Oct 13, 16:59 AEDT
Investigating - We are currently investigating a problem with merchants acquiring via EFTPOS Direct, receiving '91 - Host or Switch Unavailable' or '99 - Error communicating with the bank.' responses for some transactions.
Oct 13, 16:54 AEDT

Oct 12, 2026

No incidents reported.

Oct 11, 2026

No incidents reported.

Oct 10, 2026

No incidents reported.

Oct 9, 2026

No incidents reported.

Oct 8, 2026

No incidents reported.

Oct 7, 2026

No incidents reported.

Oct 6, 2026

No incidents reported.

Oct 5, 2026

No incidents reported.

Oct 4, 2026

No incidents reported.

Oct 3, 2026

No incidents reported.

Oct 2, 2026

No incidents reported.

Oct 1, 2026

No incidents reported.

Sep 30, 2026

No incidents reported.