All Systems Operational

Gateway Operational
Gateway: Merchant Services Operational
Gateway: ANZ Operational
Gateway: BankWest (BWAMS) Operational
Gateway: Bendigo Bank Operational
Gateway: CitiBank Operational
Gateway: Commonwealth Bank Operational
Gateway: NAB Operational
Gateway: Macquarie Bank Operational
Gateway: St George & BankSA Operational
Gateway: Westpac & Bank of Melbourne Operational
Gateway: BNZ Operational
Gateway: AMEX Operational
Gateway: Fiserv XTP Operational
Gateway: EFTPOS Direct Operational
Gateway: Direct Entries Operational
Dashboard Operational
Website Operational
Documentation Operational
Hosted Payment Page Operational
Core Services Operational
Sandbox Environment Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Nov 15, 2026

No incidents reported today.

Nov 14, 2026

Resolved - Microsoft has confirmed that the issue has now been resolved.

We can now successfully send and receive emails through our ticketing system.

Thank you for your patience while this issue was being investigated and resolved.

Nov 14, 08:13 AEDT
Identified - We are currently experiencing issues sending and receiving emails due to a Microsoft outage, which is affecting our ticketing system.

We are actively monitoring the situation and Microsoft are working to resolve the issue.

For any urgent enquiries or support requests, please contact our Support Team directly via phone on 1300 28 16 40 to ensure your request is not delayed.

We apologise for any inconvenience and appreciate your patience while this is being investigated.

Nov 13, 11:28 AEDT

Nov 13, 2026

Nov 12, 2026

No incidents reported.

Nov 11, 2026

No incidents reported.

Nov 10, 2026

No incidents reported.

Nov 9, 2026

No incidents reported.

Nov 8, 2026

No incidents reported.

Nov 7, 2026

No incidents reported.

Nov 6, 2026

No incidents reported.

Nov 5, 2026

No incidents reported.

Nov 4, 2026

No incidents reported.

Nov 3, 2026

No incidents reported.

Nov 2, 2026

No incidents reported.

Nov 1, 2026

No incidents reported.