All Systems Operational
Gateway Operational
Gateway: Merchant Services Operational
90 days ago
100.0 % uptime
Today
Gateway: ANZ ? Operational
Gateway: BankWest (BWAMS) ? Operational
Gateway: Bendigo Bank ? Operational
Gateway: CitiBank Operational
Gateway: Commonwealth Bank ? Operational
Gateway: NAB ? Operational
Gateway: Macquarie Bank ? Operational
Gateway: St George & BankSA ? Operational
Gateway: Westpac & Bank of Melbourne ? Operational
Gateway: BNZ Operational
Gateway: AMEX Operational
90 days ago
100.0 % uptime
Today
Gateway: Direct Entries Operational
Dashboard Operational
Website Operational
Documentation Operational
Hosted Payment Page Operational
Core Services Operational
Sandbox Environment ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Mar 5, 2024

No incidents reported today.

Mar 4, 2024
Resolved - Mastercard has now confirmed the issue is now resolved.
Mar 4, 19:50 AEDT
Monitoring - We are still awaiting confirmation from Mastercard, however, from our side, we are seeing healthchecks now passing and transactions are processing successfully.

We will continue to monitor the transaction traffic closely to ensure there are no further issues.

We will provide a further update shortly.

Mar 4, 19:34 AEDT
Identified - We are currently investigating a problem with merchants switching through MIGS, receiving '99 - Error communicating with the bank' responses for some transactions.

Mastercard has confirmed the issue on their side, and their teams are working towards mitigating the impact and are urgently investigating the underlying issue.

We will provide further updates shortly.

Mar 4, 19:03 AEDT
Mar 3, 2024

No incidents reported.

Mar 2, 2024

No incidents reported.

Mar 1, 2024

No incidents reported.

Feb 29, 2024
Resolved - The paynow service used to generate ApplePay Sessions is now confirmed fully operational.
Feb 29, 12:45 AEDT
Monitoring - The paynow service used to generate ApplePay Sessions has now recovered.

We are monitoring the operation of the system.

Feb 29, 09:57 AEDT
Investigating - Merchants using our paynow service to generate ApplePay Sessions may be experiencing errors (404 - Not Found).

Our team is investigating and working on a resolution.

Feb 29, 08:25 AEDT
Feb 28, 2024

No incidents reported.

Feb 27, 2024

No incidents reported.

Feb 26, 2024

No incidents reported.

Feb 25, 2024

No incidents reported.

Feb 24, 2024

No incidents reported.

Feb 23, 2024

No incidents reported.

Feb 22, 2024

No incidents reported.

Feb 21, 2024

No incidents reported.

Feb 20, 2024

No incidents reported.