Fat Zebra Status Page Status

All Systems Operational

Gateway Operational

Gateway: Merchant Services Operational

Gateway: ANZ Operational

Gateway: BankWest (BWAMS) Operational

Gateway: Bendigo Bank Operational

Gateway: CitiBank Operational

Gateway: Commonwealth Bank Operational

Gateway: NAB Operational

Gateway: Macquarie Bank Operational

Gateway: St George & BankSA Operational

Gateway: Westpac & Bank of Melbourne Operational

Gateway: BNZ Operational

Dashboard Operational

Website Operational

Documentation Operational

Hosted Payment Page Operational

Core Services Operational

Sandbox Environment Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Dec 1, 2021

No incidents reported today.

Nov 30, 2021

No incidents reported.

Nov 29, 2021

No incidents reported.

Nov 28, 2021

No incidents reported.

Nov 27, 2021

No incidents reported.

Nov 26, 2021

No incidents reported.

Nov 25, 2021

Switching issue for some banks via MasterCard

Resolved - This incident has been resolved.
Nov 25, 06:00 AEDT

Update - Mastercard have confirmed service has been restored.

We are continuing to monitor for any further issues.
Nov 24, 21:46 AEDT

Monitoring - We are still awaiting confirmation from Mastercard, however, from our side, we are seeing healthchecks now passing and transactions processing successfully once more.

We will continue to monitor the transaction traffic closely to ensure there are no further issues.

We will provide a further update shortly.
Nov 24, 21:28 AEDT

Identified - We are currently investigating an issue where merchants with Commonwealth Bank, Bendigo Bank and some merchants with NAB are unable to process transactions due to connectivity issues via the MasterCard network.

MasterCard have confirmed this is an issue in their systems and we are awaiting further updates. We will provide more details when available.
Nov 24, 20:16 AEDT

Nov 24, 2021

Nov 23, 2021

No incidents reported.

Nov 22, 2021

No incidents reported.

Nov 21, 2021

No incidents reported.

Nov 20, 2021

No incidents reported.

Nov 19, 2021

No incidents reported.

Nov 18, 2021

No incidents reported.

Nov 17, 2021

No incidents reported.