All Systems Operational
Gateway Operational
Gateway: Merchant Services Operational
90 days ago
100.0 % uptime
Today
Gateway: ANZ ? Operational
Gateway: BankWest (BWAMS) ? Operational
Gateway: Bendigo Bank ? Operational
Gateway: CitiBank Operational
Gateway: Commonwealth Bank ? Operational
Gateway: NAB ? Operational
Gateway: Macquarie Bank ? Operational
Gateway: St George & BankSA ? Operational
Gateway: Westpac & Bank of Melbourne ? Operational
Gateway: BNZ Operational
Gateway: AMEX Operational
90 days ago
100.0 % uptime
Today
Gateway: Fiserv XTP ? Operational
90 days ago
100.0 % uptime
Today
Gateway: Direct Entries Operational
Dashboard Operational
Website Operational
Documentation Operational
Hosted Payment Page Operational
Core Services Operational
Sandbox Environment ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Fat Zebra have been advised of scheduled maintenance taking place on one of our switching partners' ends (Fiserv), on Monday the 9th of December between 00:00 and 04:00 AEDT. While all efforts are being taken to route transactions via an alternative path there is a chance that this maintenance window may impact merchants switching via this partner.

Merchants switching via xTP may experience four periods of intermittent outages between 00:00 and 04:00 AEDT during this maintenance window. Any potential impact period will not be greater than 10 minutes. This may result in errored transactions with a response code of 91, 92, or 99.

Fat Zebra will be monitoring the services during this maintenance window to ensure that the impact to merchants is minimal. If merchants experience any difficulties following this change window please contact support@fatzebra.com.au for assistance.

Posted on Nov 25, 2024 - 10:32 AEDT
Past Incidents
Dec 3, 2024

No incidents reported today.

Dec 2, 2024

No incidents reported.

Dec 1, 2024

No incidents reported.

Nov 30, 2024

No incidents reported.

Nov 29, 2024

No incidents reported.

Nov 28, 2024

No incidents reported.

Nov 27, 2024

No incidents reported.

Nov 26, 2024

No incidents reported.

Nov 25, 2024
Resolved - This incident has been resolved.
Nov 25, 16:42 AEDT
Monitoring - Transactions for CBA issues cards are now processing successfully. We will continue to monitor during the afternoon for any further problems.
Nov 25, 13:47 AEDT
Identified - We are currently investigating a problem with CBA issued cards receiving '91' response codes for some transactions.
Nov 25, 13:38 AEDT
Nov 24, 2024

No incidents reported.

Nov 23, 2024

No incidents reported.

Nov 22, 2024

No incidents reported.

Nov 21, 2024

No incidents reported.

Nov 20, 2024

No incidents reported.

Nov 19, 2024

No incidents reported.