All Systems Operational
Gateway Operational
Gateway: Merchant Services Operational
Gateway: ANZ ? Operational
Gateway: BankWest (BWAMS) ? Operational
Gateway: Bendigo Bank ? Operational
Gateway: CitiBank Operational
Gateway: Commonwealth Bank ? Operational
Gateway: NAB ? Operational
Gateway: Macquarie Bank ? Operational
Gateway: St George & BankSA ? Operational
Gateway: Westpac & Bank of Melbourne ? Operational
Gateway: BNZ Operational
Dashboard Operational
Website Operational
Documentation Operational
Hosted Payment Page Operational
Core Services Operational
Sandbox Environment ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 25, 2021

No incidents reported today.

Sep 24, 2021

No incidents reported.

Sep 23, 2021

No incidents reported.

Sep 22, 2021

No incidents reported.

Sep 21, 2021

No incidents reported.

Sep 20, 2021

No incidents reported.

Sep 19, 2021

No incidents reported.

Sep 18, 2021

No incidents reported.

Sep 17, 2021

No incidents reported.

Sep 16, 2021
Resolved - The NAB outage has been resolved, however files were unable to be delivered prior to the 6pm AEST cut off (15/09/2021). Therefore the files were not processed until the first exchange this morning at 7am AEST, which may result in a delay for direct entry status rollover.

We apologise for this delay in processing.
Sep 16, 07:15 AEST
Identified - There has been a delay in processing direct entries with a processing date of the 15/09/2021 for merchants using a NAB facility.

NAB DirectLink is having a hard outage, meaning we are unable to submit tonight’s direct entry files to NAB until the issue has been resolved.

Please note, this includes merchants using our T+3 facility.

We will confirm once the issue has been resolved and we have successfully been able to submit today's direct entry files to NAB.
Sep 15, 17:56 AEST
Sep 15, 2021
Sep 14, 2021

No incidents reported.

Sep 13, 2021

No incidents reported.

Sep 12, 2021

No incidents reported.

Sep 11, 2021

No incidents reported.