Fat Zebra Status Page Status

All Systems Operational

Gateway Operational

Gateway: Merchant Services Operational

Gateway: ANZ Operational

Gateway: BankWest (BWAMS) Operational

Gateway: Bendigo Bank Operational

Gateway: CitiBank Operational

Gateway: Commonwealth Bank Operational

Gateway: NAB Operational

Gateway: Macquarie Bank Operational

Gateway: St George & BankSA Operational

Gateway: Westpac & Bank of Melbourne Operational

Gateway: BNZ Operational

Dashboard Operational

Website Operational

Documentation Operational

Hosted Payment Page Operational

Core Services Operational

Sandbox Environment Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Sep 25, 2021

No incidents reported today.

Sep 24, 2021

No incidents reported.

Sep 23, 2021

No incidents reported.

Sep 22, 2021

No incidents reported.

Sep 21, 2021

No incidents reported.

Sep 20, 2021

No incidents reported.

Sep 19, 2021

No incidents reported.

Sep 18, 2021

No incidents reported.

Sep 17, 2021

No incidents reported.

Sep 16, 2021

Direct Entries Processing Delay For Merchants Processing Via NAB - 15/09/2021

Resolved - The NAB outage has been resolved, however files were unable to be delivered prior to the 6pm AEST cut off (15/09/2021). Therefore the files were not processed until the first exchange this morning at 7am AEST, which may result in a delay for direct entry status rollover.

We apologise for this delay in processing.
Sep 16, 07:15 AEST

Identified - There has been a delay in processing direct entries with a processing date of the 15/09/2021 for merchants using a NAB facility.

NAB DirectLink is having a hard outage, meaning we are unable to submit tonight’s direct entry files to NAB until the issue has been resolved.

Please note, this includes merchants using our T+3 facility.

We will confirm once the issue has been resolved and we have successfully been able to submit today's direct entry files to NAB.
Sep 15, 17:56 AEST

Sep 15, 2021

Sep 14, 2021

No incidents reported.

Sep 13, 2021

No incidents reported.

Sep 12, 2021

No incidents reported.

Sep 11, 2021

No incidents reported.