91 errors affecting Westpac and St George merchants

Incident Report for Fat Zebra Status Page

Resolved

This incident has been resolved.

Posted Oct 18, 2022 - 17:40 AEDT

Monitoring

Westpac have confirmed this issue is resolved on their side. We will continue to monitor over the next few hours before marking this incident as resolved.

If merchants continue to receive errors please contact Support for assistance.

Posted Oct 18, 2022 - 11:57 AEDT

Identified

We are currently investigating a problem with Westpac and St George merchants receiving 91 response codes for all transactions.

We are awaiting further information from our upstream provider regarding this incident.

Further updates will be provided as soon as they are available.

Posted Oct 18, 2022 - 11:18 AEDT

This incident affected: Gateway: Merchant Services (Gateway: St George & BankSA, Gateway: Westpac & Bank of Melbourne).