Scheduled Westpac maintenance impacting merchants acquiring via Westpac - 7th of November
Scheduled Maintenance Report for Fat Zebra Status Page
Completed
The scheduled maintenance has been completed.
Posted Nov 07, 2021 - 03:31 AEDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 07, 2021 - 02:31 AEDT
Scheduled
FatZebra would like to advise Westpac merchants about the upcoming change scheduled by Westpac Bank to upgrade their acquiring platform.

The change is scheduled for Sunday 7th November 2021, between 02:30 and 03:30 AEDT.

Westpac will be upgrading the underlying infrastructure for their transaction switching and acquiring service.

There will be a complete outage for merchants acquiring via Westpac for up to one hour, between 02:30 and 03:30 AEDT.

Westpac merchants are advised to minimise the processing of transactions during the change window to reduce the likelihood of impacts.

If you have any questions regarding this notification, please contact the FatZebra Support Team via email at support@fatzebra.com.au.
Posted Nov 05, 2021 - 16:55 AEDT
This scheduled maintenance affected: Gateway: Merchant Services (Gateway: Westpac & Bank of Melbourne).
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