BNZ has now confirmed the issue has been resolved.
Posted Feb 13, 2025 - 20:53 AEDT
Update
We are still awaiting confirmation from BNZ, however, from our side, we are seeing healthchecks now passing and transactions are processing successfully.
We will continue to monitor the transaction traffic closely to ensure there are no further issues.
We will provide a further update shortly.
Posted Feb 13, 2025 - 16:48 AEDT
Update
We are still awaiting confirmation from BNZ, however, from our side, we are seeing healthchecks now passing and transactions are processing successfully.
We will continue to monitor the transaction traffic closely to ensure there are no further issues.
We will provide a further update shortly.
Posted Feb 13, 2025 - 16:48 AEDT
Identified
We are currently investigating a problem with BNZ merchants receiving '91 - Host or Switch Unavailable' responses for all transactions. BNZ have confirmed the issue is with the NAB Transact Link, and our currently investigating.
Posted Feb 13, 2025 - 11:29 AEDT
This incident affected: Gateway: Merchant Services (Gateway: BNZ).