Fiserv would like to advise that all services has now been restored.
We thank you for your patience and apologise for any inconvenience this event has caused to your business.
Posted Mar 14, 2025 - 14:41 AEDT
Monitoring
Transactions processing via FDI XTP are now processing successfully. We are still waiting on Fiserv to confirm the issue is resolved, and will provide further update once they have.
Posted Mar 14, 2025 - 13:37 AEDT
Identified
Please see a further update from Fiserv below:
Fiserv is currently experiencing a service disruption to multiple services.
Fiserv is aware of ongoing impacts to xTP Online, xTP 2.0 and Connect Portal services in addition to the reported telephony issue.
We thank you for your patience and apologise for any inconvenience this event is causing your business.
Posted Mar 14, 2025 - 13:26 AEDT
Investigating
We are currently investigating a problem with merchants switching through the FDI XTP switch, receiving '91 - Host or Switch Unavailable' or '99 - Error communicating with the bank' responses for attempted transactions.