Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 17, 2020 - 00:00 AEDT
Scheduled
Fat Zebra have been advised of scheduled maintenance taking place on one of our switching partners' ends, on Tuesday the 17th of November between 00:00 and 01:30 AEDT. While all efforts are being taken to route transactions via an alternative path there is a chance that this maintenance window may impact merchants switching via this partner.
Merchants switching via this partner may experience two periods of intermittent outages between 00:00 and 01:30 AEDT during this maintenance window. Any potential impact period will not be greater than 15 minutes. This may result in errored transactions with a response code of 91, 92, or 99.
Fat Zebra will be monitoring the services during this maintenance window to ensure that the impact to merchants is minimal. If merchants experience any difficulties following this change window please contact support@fatzebra.com.au for assistance.
Posted Nov 13, 2020 - 15:26 AEDT
This scheduled maintenance affected: Gateway and Gateway: Merchant Services (Gateway: ANZ, Gateway: BankWest (BWAMS), Gateway: CitiBank, Gateway: NAB, Gateway: Macquarie Bank, Gateway: St George & BankSA, Gateway: Westpac & Bank of Melbourne).