The NAB outage has been resolved, however files were unable to be delivered prior to the 6pm AEST cut off (15/09/2021). Therefore the files were not processed until the first exchange this morning at 7am AEST, which may result in a delay for direct entry status rollover.
We apologise for this delay in processing.
Posted Sep 16, 2021 - 07:15 AEST
There has been a delay in processing direct entries with a processing date of the 15/09/2021 for merchants using a NAB facility.
NAB DirectLink is having a hard outage, meaning we are unable to submit tonight’s direct entry files to NAB until the issue has been resolved.
Please note, this includes merchants using our T+3 facility.
We will confirm once the issue has been resolved and we have successfully been able to submit today's direct entry files to NAB.