Update to Transaction ID lengths for new transactions
Scheduled Maintenance Report for Fat Zebra Status Page
The scheduled maintenance has been completed.
Posted Oct 03, 2023 - 10:00 AEDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 03, 2023 - 09:00 AEDT
The following notice is inform merchants of an upcoming change to our API.

## Change Details

- **Current Behaviour**: The `ID` field in the API transaction responses returns a string where the last segment (after the last `-`) is 8 characters long. The first two segments are variable length.

- **New Behaviour (Effective from 3/10/2023):** The length of the ID string last segment will be increased by 8 characters, making it **16** characters long. On average the entire ID length will be *up to* 28 characters long.

## What This Means for You

1. **Backward Compatibility**: Existing IDs will remain valid. This change only affects the length of new IDs generated after the rollout date.

2. **Integration Adjustments**: If you have systems or integrations that rely on the specific length of the ID, please review and adjust them to accommodate the new length. We recommend that you update the size of your fields to at least 32 bytes.

3. **No Action Required**: For most merchants, this change will be seamless, and no action will be needed. We're making this announcement to ensure transparency and to assist those who may have length-specific configurations.

## Testing
The change will be available in our sandbox environment from 18/9/2023.

## Support & Queries

If you have any concerns or need clarification, please reach out to your account manager, or support@fatzebra.com

We appreciate your understanding and cooperation as we work towards serving you better.

Posted Sep 12, 2023 - 12:36 AEST